chimit 2010          san jose, ca              nov 12-13


Information Technology (IT) is central to modern life. From our homes to our largest enterprises, we are surrounded by software and hardware components that support our work and personal lives: wireless access points, network routers, firewalls, virus scanners, databases, web servers, storage and backup systems, etc. These components exist to permit us to do other things, e.g., manage inventory, communicate with friends or customers, sell products through websites, yet all too often managing the underlying IT infrastructure takes time and resources away from the real work at hand.  IT systems have grown increasingly complex over the years, and the cost for keeping the infrastructure running is now a significant burden.  We are at a turning point where further advances in technology and business efficiency and growth require fundamentally new approaches to IT system design, management, and services.

Started in 2007, ACM CHIMIT Symposium is the leading forum for discussing topics on IT management with a focus on people, business, and technology.  At CHIMIT, researchers and practitioners share issues, solutions, and research drawing upon fields such as human-computer interaction, human factors, computer systems, and management and service sciences to address cognitive, social, and technical issues in managing the increasing complexity of modern IT systems.

CHIMIT is an ACM-sponsored conference, and accepted submissions will be archived in the ACM Digital Library.  Original unpublished contributions in the form of papers, posters, panels, and courses are sought in areas including (but not limited to):

  1. User Studies of IT infrastructure management in context, exposing user needs, pain points, work practices, and examples of both successful and unsuccessful work.

  2. Design - approaches to bring about improved, human-centered IT systems.

  3. Tools and Techniques  for improved administration, e.g., visualizations of system behavior, or collaborative interfaces.

  4. Automation approaches to reduce administration workload or improve productivity.

  5. Organizational Knowledge - how can shared knowledge improve IT management.

  6. Processes and Practices - examples of best practices and improved processes in IT management.

  7. New Technologies - how will the changing technological landscape (e.g., Cloud Computing, pervasive mobile devices, etc.) affect IT management?

Further examples may be found on the Topics page.

To foster researcher and practitioner collaboration, CHIMIT will be co-located with the 2010 USENIX LISA Conference, which will be held November  7-12.



Registration now open!  Early registration deadline October 15